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It allows a faster and more secure payment process because you no longer have to enter your credit or debit card details every time you make a transaction. If you wish to stop using Google Wallet, you can have your account cancelled anytime. Be aware though, that only a Google customer service representative can delete . 6 Feb Unfortunately, in an effort to protect our users, your account will remain closed due to violations of the Google Wallet Terms of Service. Any previously pending transactions have been canceled. Authorization confirmations for these transactions may still appear on the transaction summary for the payment. You can only cancel an unclaimed payment that has a “Cancel” link next to it. If the payment you sent remains unclaimed for 30 days, it will be canceled automatically and refunded to you. If the payment is completed, you won't be able to cancel it yourself, as the recipient will already have received the money. To cancel a.
Remember to obey the float rule, and assume that your cash will be locked up by Google for months. Know your rights, and fight for your money.
I would call that definitive proof that it is a hard ban. This page makes it seem like your account can be reopened.
This is not true. Unfortunately, in an effort to protect our users, your account will remain closed due to violations of the Google Wallet Terms of Service. Any previously pending transactions have been canceled. Authorization confirmations for these transactions may still appear on the transaction summary for the payment method you used, but your account has not been charged. This was a link that one of the second level CS Agents sent me.
Instead follow these steps to get an agent:. After about 30 seconds a Chat popup like this will show in the bottom right corner:. Such bad advice is borderline criminal in my view. The circumstances of my shutdown were simple: My wife chatted with Google and was told different stories by each agent:.
When the money was refunded it no longer showed in her account—but it never came back to my account either. The cash was missing, in limbo. No one at google could see it, no one could refund it, and so I was stuck in a loop. Eventually when I started replying to the emails instead of opening a new chat session I started getting somewhere.
My money is safely mine again, and Google Wallet and I have parted ways. I had to often put this chase on hold for weeks at a time due to personal issues going on in my life. I know some of you have had a month or two long battle to get your money back.
Connect with me on Twitter Milenomics. Just wondering what kind of activity you had on GW. Had to How To Cancel Google Wallet Transaction nature of activities three times to GW but it has been a smooth ride for at least link past few months.
Maybe I should be careful…. I lasted about 4 months doing similar volume as you. I was never asked to explain my activities, just found my account closed one day. I have had my account for 6 years and my wife is about 1 year old. I will make sure to get some regular screenshots. Thanks for the How To Cancel Google Wallet Transaction. One transaction and they are trying to keep the money. I had an account for around 6 months or so. I tried to send money to my sister, around dollars, this was the only time I had please click for source to send this much and the most I had on the account.
They canceled the transaction instantly and never refunded me the money. I waited a week or 2 and talked to my bank. After I got my money back google shut down the account. Step 2 sounds great to me — it gives you a chance to get a screenshot of the part where it says:.
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Just mentioning the AG in the state where a company is HQed will often get you bumped to a supervisor who can do something. I dug up this list https: Complaints to the appropriate state agency where you live would be better than an FDIC complaint.
Could you elaborate on the refund form you submitted? Was it the link I have in this post? Best of luck Thom, let me know how you make out.
The form did nothing for me, I had better luck emailing the chat agent back over and over—but I agree you need to follow all possible click here. I started dealing with this nightmare run around April 7th.
Everything submitted How To Cancel Google Wallet Transaction times and many many emails, chats and phone calls just to be told nothing useful.
Everything in this write up has been happening to me. I used Google Wallet for 6 months without issue for P to P. Today I decided to call back and asked to speak with another supervisor named April this time she told me she is going to escalate the department handling my case to see if that moves things faster funny…I was under the impression that Joel did the same thing 4 days ago Also in regards to my money my only real concern here refunds and transfers seem to be handled my another department.
It is really bush league that none of these departments can simply call each other for answers…This April chick has promised me a follow up call back and email. Jason, I genuinely feel your pain.
Dispute a transaction
CFPB is another good resource to try. Thanks for the info! I am filling out a complaint with the CFPB now. FYI incase anyone does not understand Google Wallet terminology. I have yet to find anything in writing that gives any information on a positive account balance refund policy or time frame. I also think How To Cancel Google Wallet Transaction I did not go above the float rule but instead was shut down because some idiot who sent me money included a message that sounded like I was using p to p transactions to sell items.
Which is also a violation of the ToS. One of these jokers did tell me it could take up to 30 days for my money but then again I have been told so much conflicting bullshit from Google that I have a very hard time depending on the validity of that statement. I will keep you updated. Sounds just like the BS you get when PayPal shuts you down. The agent was clear on the phone that they were unsure what was going to happen.
This was prior to me sending in identity verification.
Capitalized terms used in this Policy have the meanings stated in the Google Payments Terms of Serviceunless otherwise defined in this Policy. Log in with Facebook. Everything submitted 3 times and many many emails, chats and phone calls just to be told nothing useful. Originally posted by Michael Seeker: Yeah, I know; that's not the case with your relative, it's all somebody else's doing.
No one would transfer me. Within an hour I had the not so wonderful email verbiage listed above, however mine mentioned 15 days. I have been going through this since Sept. Understanding I had already been told the money would be returned with 14 business days and it never happened then was told click here refund was initiated but that was a lie.
I have every email Google Wallet Support Team has sent me and I am thinking of speaking to a lawyer in regards to this matter. Even when I contacted the corporate office they told me they can not help me because it is Google Wallet I need to speak with. Have you filed a complaint with the Consumer Finance Protection Bureau? I am actually doing that right now thank you so much for your assistance and posting this here so that everyone can see.
I have seen so many comments on other sites in regards to Google Wallet doing this and no one is doing anything they are just giving up hope. You gave me hope and I will be sharing that with others I know who have been having the same issue.
I just tried to buy some gems for How To Cancel Google Wallet Transaction of Clans. After I provided my IDs documents actually they knows my whole life still nothing still blocked and cant get access for MY account. They very well could refund the transactions, or they also might not.
The number of people who have been burned by Google is growing… So keep a close eye on your cards and make sure all your money is refunded. My advice is to email and keep replying to the same email. Word for word exactly like my case.
Just hit the 5 week mark. It baffles me that they can not provide real support. This seems like it will snowball and more people will learn that it is a very bad service. The page below has links to both. How many transactions were you guys going through a day approx? I just had my account suspended for the second time but they seem to reopen it.
I fought with them for two days and finally threatened to report them to the CFPB. Then they sent me this link to request a transfer of funds into my bank account. Hopefully this will help some others. I have the same problem. Anyone who know google headquarter? Is that in Visit web page Valley? I wanna come there. I wanna my money back. I was able to finally get an email address and mailing address.
I told them i needed it to have my attorney contact theirs. My account was closed September 11th, I was told I was getting a refund in December That was a bullshit lie. Google will send you through a damn loop before you can get anything back.
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